.sw-root{--sw-bottom:24px;--sw-viewport:100dvh;position:fixed;right:26px;bottom:var(--sw-bottom);z-index:45;font-family:inherit;color:var(--tx)}.sw-root[hidden],.sw-root [hidden]{display:none!important}.sw-launcher{position:relative;display:grid;place-items:center;width:62px;height:62px;min-height:62px;padding:0;border:1px solid #f2efe92b;border-radius:50%;background:linear-gradient(145deg,#d12141,#8c1028);color:#f2efe9;box-shadow:0 9px 28px #810d3045;cursor:pointer;isolation:isolate}.sw-launcher:before,.sw-launcher:after{content:"";position:absolute;inset:-1px;border:1px solid #bd1632;border-radius:50%;z-index:-1;pointer-events:none;animation:sw-ring 3.6s ease-out infinite}.sw-launcher:after{animation-delay:1.8s}.sw-launcher:hover{background:linear-gradient(145deg,#df2c4d,#9c1330);box-shadow:0 10px 32px #810d3065}.sw-launcher:focus-visible,.sw-close:focus-visible{outline:2px solid var(--accent-text);outline-offset:5px}.sw-root.is-open .sw-launcher:before,.sw-root.is-open .sw-launcher:after{animation:none;opacity:0}.sw-count{position:absolute;top:-3px;right:-3px;min-width:23px;height:23px;padding:0 5px;box-sizing:border-box;display:grid;place-items:center;background:var(--card);color:var(--accent-text);border:2px solid #bd1632;border-radius:20px;font-size:11px;font-weight:800}.sw-panel{position:absolute;right:0;bottom:78px;width:390px;height:610px;max-height:calc(var(--sw-viewport) - var(--sw-bottom) - 104px);display:flex;flex-direction:column;overflow:hidden;border:1px solid var(--bd);border-radius:22px;background:var(--card);box-shadow:0 24px 80px #0004;animation:sw-enter .2s ease-out;box-sizing:border-box}.sw-header{display:flex;align-items:center;gap:12px;padding:19px 18px;background:var(--surface-raised);border-bottom:1px solid var(--bd);flex:none}.sw-header img{width:47px;height:47px;border-radius:50%;object-fit:cover;border:1px solid var(--bd)}.sw-header>div{min-width:0;flex:1}.sw-header small{font-size:8px;font-weight:800;letter-spacing:1.8px;color:var(--accent-text)}.sw-header h3{font-size:20px!important;line-height:1.2;margin:4px 0!important;letter-spacing:-.5px}.sw-header p{font-size:10px;color:var(--mu);line-height:1.5;margin:0}.sw-close{display:grid;place-items:center;border:1px solid var(--bd);background:var(--card);width:36px;min-width:36px;height:36px;min-height:36px;padding:0;border-radius:10px;color:var(--tx)}.sw-welcome,.sw-list-intro,.sw-new-heading{padding:24px 22px}.sw-welcome{display:flex;flex:1;flex-direction:column;align-items:flex-start;justify-content:center;gap:15px}.sw-welcome>svg{width:40px;height:40px;color:var(--accent-text)}.sw-panel h4{font-size:20px;margin:0;letter-spacing:-.4px}.sw-welcome p,.sw-list-intro p,.sw-new-heading p{font-size:13px;color:var(--mu);line-height:1.7;margin:10px 0 17px}.sw-welcome small{font-size:11px;line-height:1.6;color:var(--mu)}.sw-panel button.pri{display:inline-flex;align-items:center;justify-content:center;gap:10px;background:#b50d29;color:#f2efe9;border-color:#b50d29;font-size:12px;min-height:42px;border-radius:11px;padding:11px 15px}.sw-panel button:disabled{opacity:.55;cursor:wait}.sw-conversations{overflow:auto;min-height:0;padding:0 12px 15px;flex:1}.sw-conversation{display:flex;width:100%;align-items:center;gap:10px;text-align:left;border:0;border-bottom:1px solid var(--bd);border-radius:10px;background:transparent;padding:16px 10px;color:var(--tx)}.sw-conversation:hover{background:var(--surface-raised)}.sw-conversation>span{min-width:0;flex:1}.sw-conversation b,.sw-conversation small,.sw-conversation em{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.sw-conversation b{font-size:13px}.sw-conversation small{font-size:11px;font-weight:400;margin:6px 0;color:var(--mu)}.sw-conversation em{font-size:9px;color:var(--accent-text);font-style:normal}.sw-conversation time{font-size:9px;color:var(--mu);white-space:nowrap;align-self:flex-start}.sw-empty{padding:10px;font-size:13px;color:var(--mu)}.sw-thread-heading{padding:14px 20px;border-bottom:1px solid var(--bd);flex:none}.sw-thread-heading>button,.sw-new-heading>button{padding:0;min-height:30px;border:0;background:none;color:var(--accent-text);font-size:11px;text-align:left;display:block;margin-bottom:6px}.sw-thread-heading>b{font-size:13px;line-height:1.5;display:block;overflow-wrap:anywhere}.sw-thread-heading>small{font-size:10px;color:var(--mu);display:block;margin-top:4px}.sw-new-heading{padding-top:14px;overflow:auto;min-height:0;flex:1}.sw-new-heading h4{margin-top:14px}.sw-new-heading label{display:block;font-size:11px;margin:15px 0 6px}.sw-new-heading select{width:100%;min-height:42px;font-size:12px;margin:0}.sw-timeline{min-height:0;flex:1;overflow:auto;overscroll-behavior:contain;padding:18px 15px;background:var(--bg);display:flex;flex-direction:column;gap:14px}.sw-message{padding:12px 14px;max-width:94%;box-sizing:border-box;border:1px solid var(--bd);border-radius:14px}.sw-client{align-self:flex-end;background:var(--surface-tint);border-bottom-right-radius:4px}.sw-staff{align-self:flex-start;background:var(--card);border-bottom-left-radius:4px;border-left:3px solid #bd1632}.sw-message-meta{display:flex;gap:10px;align-items:center;justify-content:space-between;flex-wrap:wrap}.sw-message-meta>b{font-size:10px;color:var(--accent-text)}.sw-message-meta time{font-size:9px;color:var(--mu)}.sw-message p{font-size:13px;line-height:1.65;margin:7px 0 0;white-space:pre-wrap;overflow-wrap:anywhere}.sw-message .chat-attachments{margin-top:9px}.sw-message .chat-attachment{font-size:11px;padding:8px;min-width:0}.sw-message .chat-attachment b{overflow-wrap:anywhere;font-size:11px}.sw-wait{font-size:10px;line-height:1.6;color:var(--mu);text-align:center;margin:0;padding:0 12px}.sw-composer{padding:15px 18px 16px;border-top:1px solid var(--bd);flex:none;background:var(--card)}.sw-composer textarea{width:100%;box-sizing:border-box;margin:0;padding:12px;border-radius:12px;background:var(--bg);border:1px solid var(--bd);color:var(--tx);font:inherit;font-size:13px;line-height:1.5;resize:vertical;min-height:70px;max-height:130px}.sw-compose-tools{display:flex;gap:10px;align-items:center;justify-content:space-between;margin-top:9px}.sw-attach{display:inline-flex;gap:6px;align-items:center;font-size:10px;color:var(--mu);cursor:pointer;margin:0;min-height:40px}.sw-file-input,.sw-sr{position:absolute;width:1px!important;height:1px!important;min-height:0!important;padding:0!important;border:0!important;clip-path:inset(50%);overflow:hidden;white-space:nowrap}.sw-attach:focus-within{outline:2px solid var(--accent-text)}.sw-file-names{display:block;font-size:10px;line-height:1.5;color:var(--accent-text);overflow-wrap:anywhere;margin-top:4px}.sw-error{font-size:11px;color:var(--rd);line-height:1.5;margin:5px 0}.sw-error:empty{display:none}.sw-formats{font-size:9px;color:var(--mu);line-height:1.5;display:block;margin-top:7px}.sw-refresh-error{padding:10px 18px;font-size:11px;color:var(--rd);border-top:1px solid var(--bd)}.sw-refresh-error button{border:0;background:none;padding:3px;color:inherit;font-size:11px}.sw-root.is-open .sw-launcher{width:54px;height:54px;min-height:54px;margin-left:auto}@keyframes sw-ring{0%{transform:scale(1);opacity:.4}75%,100%{transform:scale(1.5);opacity:0}}@keyframes sw-enter{from{opacity:0;transform:translateY(9px)}to{opacity:1;transform:translateY(0)}}
@media(max-width:700px){.sw-root{right:17px;--sw-bottom:86px}.sw-launcher{width:54px;height:54px;min-height:54px}.sw-panel{position:fixed;left:12px;right:12px;width:auto;bottom:calc(var(--sw-bottom) + 68px);height:580px;max-height:calc(var(--sw-viewport) - var(--sw-bottom) - 82px);border-radius:18px}.sw-header{padding:15px;gap:10px}.sw-header img{width:39px;height:39px}.sw-header h3{font-size:18px!important}.sw-close{width:40px;height:40px;min-width:40px;min-height:40px}.sw-composer{padding:12px 14px}.sw-composer textarea,.sw-new-heading select{font-size:16px!important}.sw-panel button.pri{min-height:44px}.sw-panel .sw-thread-heading>button,.sw-panel .sw-new-heading>button{min-height:36px}.sw-attach{font-size:11px}.sw-list-intro,.sw-welcome{padding:20px}.sw-message{max-width:96%}.sw-timeline{padding:14px 11px}.sw-panel h4{font-size:19px}}
@media(prefers-reduced-motion:reduce){.sw-launcher:before,.sw-launcher:after{animation:none;display:none}.sw-panel{animation:none}}
@media(max-width:700px){.sw-root:has(textarea:focus) .sw-panel{bottom:12px;max-height:calc(var(--sw-viewport) - 24px)}.sw-root:has(textarea:focus) .sw-launcher{visibility:hidden}}

.support-topic-list{display:grid;gap:12px;margin-top:18px}.support-topic{display:flex;align-items:center;gap:16px;width:100%;box-sizing:border-box;text-align:left;padding:20px;border:1px solid var(--bd);border-radius:16px;background:var(--card);color:var(--tx)}.support-topic:hover{border-color:var(--accent-text);background:var(--surface-raised)}.support-topic-icon{display:grid;place-items:center;width:44px;height:44px;flex:none;border-radius:12px;background:var(--surface-tint);color:var(--accent-text)}.support-topic-copy{flex:1;min-width:0}.support-topic-copy b{display:block;font-size:14px;line-height:1.5;overflow-wrap:anywhere}.support-topic-copy small{display:block;font-size:11px;color:var(--mu);margin-top:6px;line-height:1.6}.support-topic time{font-size:10px;color:var(--mu);white-space:nowrap}.support-live-status{font-size:12px;color:var(--mu);margin:15px 0 20px;line-height:1.6}.support-live-status:before{content:"";display:inline-block;width:6px;height:6px;border-radius:50%;background:currentColor;margin-right:9px}.support-live-status.has-error{color:var(--rd)}.ticket-card{overflow-anchor:none}.ticket-card [hidden]{display:none!important}.ticket-closed-note,.sw-closed-note{padding:15px 18px;border:1px solid var(--bd);border-radius:12px;background:var(--surface-raised);color:var(--mu);font-size:12px;line-height:1.7}.ticket-status-controls{margin-top:18px;padding-top:16px;border-top:1px solid var(--bd);align-items:center}.ticket-status-controls label{margin:0}.sw-closed-note{margin:12px 14px;flex:none}.sw-closed-note>b{color:var(--tx)}.sw-closed-note p{font-size:12px;line-height:1.6;margin:6px 0 10px}.sw-closed-note>button{font-size:12px;min-height:40px;border-color:var(--bd);color:var(--accent-text);background:var(--card)}
@media(max-width:700px){.support-topic{padding:16px;gap:12px;flex-wrap:wrap}.support-topic-icon{width:36px;height:36px}.support-topic-copy{flex-basis:calc(100% - 54px)}.support-topic time{margin-left:auto}.support-topic>.state-badge{margin-left:48px}.support-topic>svg:last-child{display:none}.ticket-status-controls{display:grid;grid-template-columns:1fr;gap:10px}.ticket-status-controls button{width:100%}}